Terms & Conditions
1. Acceptance of Terms
By using the DreamTime Experience website or booking any services (workshops or gift sets), you agree to be bound by these Terms and Conditions. The DreamTime Experience is operated by Sarah Zohara Guedj Art (an Israeli sole proprietorship). These terms apply to all quote requests, bookings, and purchases made through the site.
2. Services and Booking Process
-
Quote Requests: All services (team workshops, individual/group sessions, and custom gift sets) are arranged by quote. We do not provide automated online checkout. You must submit a quote request or registration form, after which DreamTime Experience will review your requirements.
-
Personal Confirmation: After you submit a quote request or booking, our team will confirm availability, pricing, and details via email or phone. Your booking is not final until we send you a confirmation.
-
International Gift Set Orders: We welcome corporate gift set orders from outside Israel. If you order gift sets for international delivery, you are responsible for any additional shipping costs, customs duties, and taxes.
-
Payment: Once a booking is confirmed, you will receive an invoice or payment instructions. Payment is required in full by the due date. Our payment terms include the agreed price and any applicable shipping or handling fees. Accepted payment methods will be specified in your invoice.
3. Cancellation and Refund Policy
Workshops: If you booked a workshop, the following cancellation policy applies:
-
Up to 4 business days before the workshop: full refund.
-
1 to 3 business days before: 50% refund.
-
Day of workshop: no refund.
Note: Cancellations are only effective once acknowledged and confirmed by DreamTime Experience
Gift Sets: Because all gift sets are fully customized, cancellations follow this policy:
-
Within 24 hours of order confirmation: cancellation allowed (a small restocking fee may apply).
-
After 24 hours / production begins: all sales are final (no returns).
4. Intellectual Property
All content on the DreamTime Experience website—including text, images, graphics, logos, and artworks—is the property of Sarah Zohara Guedj Art. You may not reproduce, distribute, or create derivative works from any part of our site or materials without our express written permission.
5. Disclaimer of Warranties and Limitation of Liability
DreamTime Experience provides services and products “as is.” To the fullest extent allowed by law, we disclaim all warranties (express or implied). We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or services. In no event will our total liability exceed the amount you paid for the service in question.
6. Governing Law
These Terms are governed by the laws of the State of Israel. Any dispute arising under these Terms will be resolved exclusively in the courts of Tel Aviv, Israel, and you consent to jurisdiction there.
7. Changes to Terms
DreamTime Experience reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of the website after changes implies acceptance of the revised Terms.
8. Contact Information
For questions about these Terms, please use the Contact page on the website or email us at the address dreamtime.experience1111@gmail.com. We will respond as soon as possible to address your inquiries.
Cancellation & Returns policy
Because each set is custom‑made for you, cancellations are accepted up to 24 hours after order confirmation (a small restocking fee may apply). After production begins, all sales are final. Of course, if we make a mistake or an item arrives damaged, we’ll replace it at no extra cost.
